Refund policy

At GoldDiva, customer safety and hygiene are our top priority.

Due to the intimate nature of belly rings and pierced body jewelry, we cannot accept returns or offer refunds once the product packaging has been opened

Hygiene Policy

• Customers are allowed to open the package to inspect the item.

• However, once the sealed packaging is opened, the item is non-returnable and non-refundable for hygiene reasons.

• We cannot accept returns for change of mind, sizing issues, or personal preference once opened.

This policy ensures the safety and protection of all our customers.

Damaged or Incorrect Orders

If you receive:

• A defective item

• The wrong product

Please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the issue

If approved, we will arrange a replacement.

Important

By completing a purchase, you agree to this hygiene policy.